Virtual Reception

Are you struggling to manage your appointments and answer client enquiries in real time, or do you often not respond to voicemails and emails because you are short of time? Do you feel that you could be seeing more clients if you didn’t have to spend time booking, rebooking, emailing, and answering calls? 

If so, Natural VA Solutions is your answer and can offer you a range of services to take this stress away from your day to day. It is often the small, simple tasks that can take up a lot of time in your business, so ensure you are providing the best customer service by enlisting support.

Natural VA Solutions offers Virtual Reception services that includes:

 

• Answering Phone Calls / Client enquiries

• Calendar Coordination

•  Email Inbox Support & Management

• Appointment Scheduling & Confirmations

• Telehealth Coordination

• Inputting prescription Online Orders

• Customer Service / Client Support

• Registration of New Patients / Clients 

• File Management

• Referral Management - Entering, Updating & Requesting New Referrals

• Waitlist Management

• Sending Out SMS Appointment Reminders