Allied and Natural Health Practice Management

Are you struggling to do it all in your business? Your passion is to help clients, yet the burden of all the administrative tasks is weighing you down.

The solution is Natural VA Solutions. A virtual practice manager to take the administrative burden off your business, whilst providing excellent customer care to you and your clientele. 

With over 18 years’ experience assisting Naturopaths, Nutritionists, Homeopaths, Massage Therapists, Myotherapists, Chiropractors, Counsellors, Psychologists, Yoga Studio’s, and Acupuncturists with their practice management, I am here to provide you the ability to shift your focus from an overwhelmed sole trader to delivering the best healthcare to your clients / patients.

Natural VA Solutions offers Allied & Natural Health Practice Management services that include:

 

• Calendar Coordination

• Email Inbox Support & Management

• Appointment Scheduling & Confirmations

• Telehealth Coordination

• Customer Service / Client Support

• Registration of New Patients / Clients 

• Prescription Ordering & Management.

• Ordering Products – Procurement Management

• Ordering Stationery & General Business Supplies

• Event & Workshop Management

• External Supplier Management

• Bulk Mailouts / Client marketing List Creation and Management

• Data Entry

• File Management

• Referral Management - Entering, Updating & Requesting New Referrals

• Waitlist Management

• Sending Out SMS Appointment Reminders

• Accounting Software Management (i.e. Xero, Acuity, Rounded etc.)

• Payment Follow-up on Un-paid Invoices/Accounts

• Transcription from Audio and/or Video

• Document Creation / Editing & Formatting

• Template Creation / Editing & Formatting

• Billing of MBS (Medicare Benefits Schedule) Item Numbers

• Other Services by Mutual Agreement